Dashboard → Growth & Innovation

icon

Growth & Innovation

embrace innovation and foster responsible growth

5. Ensure a positive, inclusive, and accountable work culture
5.1 Model transformative leadership and drive engagement at all levels of the organization.
Complete
5.1.1 Conduct surveys of employees to assess their level of engagement and satisfaction with the current leadership and management practices. (e.g., Guarding Minds). Learn More
Complete
5.1.2 Report following corporate-wide surveys on actions and outcomes for further transparency and openness. Learn More
Complete
5.1.3 Increase the percentage of employees who report feeling heard and valued by their supervisors. Learn More
Complete
5.1.4 Host at least one leadership workshop or training session for managers and supervisors every year. Learn More
Complete
5.1.5 Execute and deploy strategies or programs surrounding engagement and well-being. Learn More
5.2 Create a process in which policies and procedures are continually enhanced.
On Track
5.2.1 Develop a standardized format for reviewing policies and procedures, including criteria for evaluation and define roles and responsibilities. Learn More
On Track
5.2.2 Solicit feedback from stakeholders, including employees, customers, and partners, to incorporate their input in the policy and procedure review process. Learn More
On Track
5.2.3 Form cross-functional teams, as applicable, to revise current policies and procedures identified for improvement. Learn More
5.3 Actively foster Equity, Diversity, and Inclusion (EDI) in all aspects of our work.
On Track
5.3.1 Develop and implement policies or initiatives that promote EDI in recruitment, hiring, and retention practices. Learn More
Off Track
5.3.2 Conduct corporate-wide EDI training sessions for employees at all levels of the organization by the end of 2024. Learn More
Complete
5.3.3 Conduct a survey of employees to assess their understanding of and commitment to EDI principles. Learn More
On Track
5.3.4 Increase the diversity of the workforce every year. Learn More
On Track
5.3.5 Add additional EDI resources by the end of 2026. Learn More
Key Performance Indicators associated with Goal 5
On Track Number of staff reports reviewed and processed
See Data

Number of staff reports reviewed and processed

On Track Percentage of Strategic Plan actions completed
See Data

Percentage of Strategic Plan actions completed

On Track Percentage of workplace inspections completed on time
See Data

Percentage of workplace inspections completed on time

On Track Percentage of performance evaluations completed annually
See Data

Percentage of performance evaluations completed annually

On Track Percent uptime of critical IT services
See Data

Percent uptime of critical IT services

On Track Percentage of IT tickets meeting resolution service level agreement
See Data

Percentage of IT tickets meeting resolution service level agreement

On Track AODA/accessibility compliance score
See Data

AODA/accessibility compliance score

At Risk Quality assurance on websites
See Data

Quality assurance on websites

On Track Availability of public facing websites
See Data

Availability of public facing websites

On Track Overtime hours as a percentage of total worked hours (both homes)
See Data

Overtime hours as a percentage of total worked hours (both homes)

×
6. Be an employer of choice.
6.1 Be an employer of choice across the employment life cycle.
Complete
6.1.1 Regularly engage employees to assess their satisfaction with the employment life cycle. Learn More
Complete
6.1.2 Develop and implement initiatives or policies that promote work-life balance. Learn More
On Track
6.1.3 Increase attraction and the retention rate of employees year over year. Learn More
Complete
6.1.4 Review compensation structure to provide fair, compliant, affordable, and competitive pay structure. Learn More
Key Performance Indicators associated with Goal 6
On Track Turnover rate
See Data

Turnover rate

On Track Average time to hire (posting close to offer acceptance)
See Data

Average time to hire (posting close to offer acceptance)

On Track Average number of applications received per external job posting
See Data

Average number of applications received per external job posting

×
Legend: Complete Complete | On Track On Track | At Risk At Risk | Off Track Off Track | Not Started Not Started